Dissertation Service UK is committed to delivering quality academic content solutions to its clients. Our rich array of services is devised in such a way that our clients receive the best services. We have the rare distinction of having received various compliments from our clients. However, in the unlikely event of having found problems with our services or discrepancies with our work, our effective complaints handling mechanism ensure that the problem or discrepancy is resolved at the earliest and that too, to the complete satisfaction of the client.
As already mentioned, we are always looking forward to delivering services to the utmost satisfaction of our clients. Our team of writers and editors leave no stone unturned to ensure that the deliverables are not only up to the mark in terms of reaching the level of expectation of the clients but also are ready to walk an extra mile to surpass the benchmarks of the industry. Obviously, no system is totally free from errors and considering the fact that there is always a possibility of human errors, we have also put in place an effective and efficient customer complaint handling mechanism. Our complaint handling mechanism works 24X7 and in tandem with our services. This ensures that the grievances and discrepancies are addressed in almost no time and this adds to the level of satisfaction of our clients.
Our customer complaint handling mechanism is set up in such a way that no sooner does a client report any discrepancy than our personnel concerned gets in touch with the specific department and ensures that the problem is probed into. In case, any discrepancy is found, corrective measures are taken with immediate effect. The results of the probe and the corrective measures taken are reported to the department looking into customer complaints handling cell and the personnel revert with all the information and intimate the client. The system has been devised in such a manner that the problems are redressed with exigent effect and the client is requested to go through the corrected copy of the work and give his/her feedback on the same. Furthermore, our complaints handling cell asks if the client is fully satisfied with the work or if any further correction or modification is required. This ensures that the customer is fully satisfied and there is absolutely no room for dissatisfaction on the part of the client.
The best part is that the modifications, if any, are done at no extra cost and the process continues until and unless the client is fully satisfied with the work. This obviously sets us apart and is in tune with our philosophy “customer is king”. Last but not the least, we always insist on giving us the feedback of the deliverables so that even if the problem is negligent we can extend our services to address and therefore deliver absolutely error free and standard services.